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Why does pure water dry without leaving spots?
Water spots because dissolved solids stay behind when it evaporates. NGA's pure water technique holds that load to 20 PPM or less to prevent spotting and streaking.
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Someone who has seen glass washed from the end of a long pole, with a hose running up its length, wants to know what the tool is and what runs through it.
Short answer
A water-fed pole is a telescopic pole, made of aluminum or carbon, that carries a hose to a non-scratching brush for the pure water technique NGA's cleaning paper records. Its water is treated by ion exchange or reverse osmosis to 20 parts per million of dissolved solids or less, a level NGA says can be monitored with a TDS or conductivity meter, and the rinse is generally left to evaporate.
The method
NGA's glass cleaning paper covers more than a cleaning solution and a squeegee. It also records a second technique, and a water-fed pole is the tool that carries it out.
Glass Technical Paper FB01-00 states that the International Window Cleaning Association "recognizes an additional glass cleaning technique being utilized by some professional window cleaning contractors," one that uses "pure water delivered to the glass surface using a specialized extension pole." A specialized extension pole is NGA's whole name for the tool; water-fed pole is a maker's name for it. The service page's section on pure water sets out NGA's paragraph in full, and the term itself is defined on the pure water glossary page.
On the glass, NGA describes "gentle agitation with a non-scratching (non-abrasive) brush" followed by a final pure water rinse, and says the rinse water "is generally allowed to evaporate from freshly cleaned surfaces." Nothing in that description wipes the glass dry afterward, and NGA's water rule follows directly from it: because the rinse is left to dry, the water has to meet a limit.
Water first
Taken from the water end forward, the tool starts with treatment, not with the pole.
NGA's rule for the technique is a number, 20 parts per million (PPM) or less of total dissolved solids, and it rules out tap water. What that TDS number measures has its own answer; here it is enough that the limit covers the wash water as well as the rinse.
NGA also names the equipment, saying effective water treatment "via ion exchange and/or reverse osmosis equipment should be used in conjunction with delivery & rinse methods at all times." Unger, a maker of these systems, describes one of its units as using resin bags "to filter basic tap water into pure, deionized water," and another as relying on reverse osmosis in a three-stage filtration process. Those are a maker's descriptions of its own products. The trade figure is NGA's 20 PPM.
Water quality "can be monitored with a handheld TDS or conductivity meter," in NGA's words, and NGA equates 40 microsiemens per centimeter with a TDS level of 20 PPM. The TDS entry defines the reading itself.
The pole
The pole is what carries that water up to the brush.
Unger's description of its own water-fed poles covers the parts: a telescopic pole, a flexible hose held in an integrated hose management system, and a brush at the head. The poles come in aluminum or carbon, and the maker gives lower weight as the reason for carbon, the material it describes for high access points.
A pole length is a product figure, not a trade one. NGA's paper sets no length and names only a specialized extension pole, so any reach printed on a maker's page describes that maker's product and nothing more.
At the head
At the head of the pole is the brush, and NGA's paper names its type.
NGA's words for it are "non-scratching (non-abrasive)," the brush that gives the glass gentle agitation before the final pure water rinse. The routine method NGA also publishes ends differently: a window cleaning squeegee removes all of the cleaning solution. In the pure water technique as NGA describes it, no squeegee pass follows, and the rinse is generally left to evaporate.
That missing squeegee pass is the reasoning behind cleaning second-story glass from the ground with a pole: nothing has to be wiped dry at the top of the window. It is also why a pane cleaned this way stays wet after the brush moves on, which has its own answer on why a window cleaner leaves the glass wet.
No. NGA's cleaning paper calls it a specialized extension pole delivering pure water to the glass, and it records the technique as one the International Window Cleaning Association recognizes. Water-fed pole, sometimes written waterfed pole, is the name a maker such as Unger uses for the same kind of tool: a telescopic pole carrying a hose to a brush.
Not for the pure water technique NGA describes. NGA's paper says the water used in both the wash and the rinse must be at 20 parts per million of total dissolved solids or less, that tap water is not acceptable, and that treatment by ion exchange or reverse osmosis should be used at all times. Tap water through the same pole is not that technique.
Sources
Every technical statement above is drawn from one of these documents. Nothing on this page about 239 Exteriors goes beyond what the company itself states.
Page reviewed September 14, 2026. Florida statutes are quoted from the 2026 Florida Statutes; every image on this page is a labeled concept illustration, not a photograph of a completed job.
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Answers
Water spots because dissolved solids stay behind when it evaporates. NGA's pure water technique holds that load to 20 PPM or less to prevent spotting and streaking.
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Wet glass after a pole rinse matches NGA's pure water technique: a non-abrasive brush, a treated final rinse left to evaporate, and no squeegee pass.
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TDS, total dissolved solids, is the material dissolved in water, stated in parts per million. NGA's pure water glass technique calls for 20 PPM or less.
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