Answers
Can second-story windows be cleaned from the ground?
Yes, with the pure water pole technique NGA records: a brush on an extension pole, water at 20 PPM or less of dissolved solids, and a rinse left to evaporate.
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Glossary
Home design plans and builders' elevation drawings use the word for a band of high glass, long before anyone has to reach the panes it names.
Definition
Clerestory is Cambridge Dictionary's name for a high part of a wall that contains windows above the height of people's heads: a band of glass set above eye level rather than at it.
The word
Cambridge Dictionary draws the line at head height. On that definition a clerestory is a part of a wall, and what makes it one is where its windows sit: above the height of the people in the room, not at the level a person standing there looks through. A skylight set in a roof is not one, because it is not in a wall.
The test follows from those words. Ask where the glass sits, not how large it is. A band of windows set high in a wall, above anyone's head, fits the definition. A tall window that starts at eye level and runs up past head height is harder to call on the wording alone, because much of its glass sits where people look through it.
A related but different piece of glass, the small window set over a door, is a transom, and the two words are not interchangeable even though both sit above the usual sightline.
Reach
Exterior glass set that high is cleaned by the trade's published methods. NGA's procedure for exterior glass begins at the top of the building and continues to the lower levels, to reduce the risk of leaving residue and cleaning solution on glass already cleaned, and it includes checking that the wind is not blowing solution and residue onto cleaned glass.
NGA's paper also records a second technique, one IWCA recognizes and some professional window cleaning contractors use, in which the rinse water is generally allowed to evaporate. It is covered on the service page at pure water and the water-fed pole. A definition does not settle which of the two methods suits a given band of high glass.
A ladder set against the house is its own question with its own rules, at whether window cleaners use ladders, and glass reached without one is answered at second-story windows cleaned from the ground. Divided panes in the windows below a clerestory, where a house has them, are their own term: muntins.
Not by Cambridge Dictionary's definition, which names a high part of a wall containing windows above the height of people's heads. What decides it is where the glass sits relative to the people in the room, not simply that a window reaches the ceiling. A small window set over a door is a transom rather than a clerestory, even though it also sits high.
Not clearly, on the dictionary's wording alone. Cambridge Dictionary names windows above the height of people's heads, and a tall window that starts at eye level and runs up past head height has much of its glass where people look through it. What decides a clerestory is where the glass sits relative to the people in the room, not how tall the window is.
Sources
Every technical statement above is drawn from one of these documents. Nothing on this page about 239 Exteriors goes beyond what the company itself states.
Page reviewed September 14, 2026. Florida statutes are quoted from the 2026 Florida Statutes; every image on this page is a labeled concept illustration, not a photograph of a completed job.
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Answers
Yes, with the pure water pole technique NGA records: a brush on an extension pole, water at 20 PPM or less of dissolved solids, and a rinse left to evaporate.
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