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Answers

Can an insurer drop me over roof stains?

Florida homeowners who can see dark streaks on their own roof want to know whether the discoloration alone puts a homeowner's policy at risk under state law.

Short answer

Florida's roof insurance statute neither bars nor names it. Section 627.7011(5)(b) bars refusing to issue or renew a homeowner's policy solely because of the age of a roof under 15 years old and never mentions stains, and 627.7011(6)(c) leaves rejection or nonrenewal open on “underwriting criteria applicable to replacement cost or law and ordinance policies or for other lawful reasons.” The carrier decides.

Two words, one sentence

The statute's sentence contains the word age, and not the word stains

How Florida Statutes 627.7011 treats a roof's age and a roof's stains

WordNamed in 627.7011?What the section does with it
Age of the roofYes, in subsection (5)Bars refusing to issue or renew a homeowner's policy solely because of the age of a roof under 15 years old, with age counted from build or replacement dates
Stains, discoloration or conditionNoNothing. Subsection (6)(c), quoted in full below, lists what the section does not limit

The section's title is Homeowners' policies; offer of replacement cost coverage and law and ordinance coverage.

Florida Statutes 627.7011(5)(b) reads, “An insurer may not refuse to issue or refuse to renew a homeowner's policy insuring a residential structure with a roof that is less than 15 years old solely because of the age of the roof.” Every limit in that sentence is about age. Roof stains, algae and mold do not appear in it, and they do not appear anywhere else in the section either.

The reach of the age rule

How far solely because of the age of the roof reaches

The age rule is narrow, and three details in the section fix its edges.

  • Age is a date calculation. Under 627.7011(5)(d), it runs from the last date on which the whole roof surface was built or replaced under the building code then in effect, or from the first date of partial replacements that together reached the whole surface. The subsection names no other input.
  • Timing. Under 627.7011(5)(e), subsection (5) applies to homeowners' insurance policies issued or renewed on or after July 1, 2022.
  • Policy type. Under 627.7011(6)(a) and (b), the section does not apply to mobile home policies, or to policies not considered homeowners' policies as the insurance industry commonly understands that term. Whether a given policy falls on either side is a question for the insurer and an attorney.

The word solely matters most. The rule forbids age as the only reason; it says nothing about any other reason. For a roof 15 years or older, the section adds a separate right, covered under the right to an inspection before an insurer requires a new roof.

The other grounds

The paragraph of 627.7011 that lists what the section does not limit

The section closes with a list of things it does not do, and one entry answers the stains question as far as the statute can.

Section 627.7011(6)(c) says the section does not “Limit the ability of an insurer to reject or nonrenew any insured or applicant on the grounds that the structure does not meet underwriting criteria applicable to replacement cost or law and ordinance policies or for other lawful reasons.”

Read together with subsection (5), it means the statute neither forbids nor authorizes a decision based on roof stains. It names no stains, and what it leaves untouched is in the words quoted above. What a particular carrier does with a stained roof is a question for that carrier or its agent, the policy documents, the Florida Department of Financial Services or an attorney. This page states no rule about it because the statute states none.

If a nonrenewal notice comes

Written notice 120 days ahead, with the reason stated as the general rule

A different section governs the letter itself, and it applies to condominium association and unit owner policies as well as homeowner policies.

Florida Statutes 627.4133(2)(b) requires an insurer on a personal lines residential property policy to give the first named policyholder written notice of nonrenewal, cancellation or termination at least 120 days before it takes effect, and says, “The notice must include the reason for the nonrenewal, cancellation, or termination.” Seven numbered exceptions follow in the same paragraph and set other terms for particular cases, among them cancellation for nonpayment of premium, cancellation or termination in a policy's first 60 days, certain Citizens nonrenewals and combined home and auto policies. Whether one applies to a given letter is the insurer's and an attorney's question.

The Florida Department of Financial Services, Division of Consumer Services, publishes insurance consumer information and runs an insurance assistance line at (850) 413-3089, Monday through Friday, 8:00 AM to 5:00 PM EST.

Where a cleaner stops

What a cleaning cannot settle for a carrier

A cleaning is about how a roof looks, and the statute measures neither appearance nor cleaning.

No cleaning date enters the age calculation in 627.7011(5)(d), and no cleaner can say how a carrier will read a roof. A cleaner is not an inspector and does not assess condition, which is set out under what an exterior cleaner is not. Whether a clean roof satisfies a particular insurer's letter is addressed in the Florida rules on roofs and insurance.

Two narrower questions have their own answers: what a cleaning changes in how a roof looks in insurance photos, and whether cleaning a roof before an inspection changes the result.

FAQ

Related questions.

More questions are answered one per page in the answers.

Which Florida state office answers consumer questions about insurance?

The Florida Department of Financial Services, Division of Consumer Services, publishes insurance consumer information and runs an insurance assistance line, Monday through Friday, 8:00 AM to 5:00 PM EST. What a particular policy says about a stained roof remains a question for the insurer or agent, the policy documents, or an attorney.

Does a Florida nonrenewal notice on a homeowner's policy have to give a reason?

As a general rule, yes. Florida Statutes 627.4133(2)(b) says that for personal lines residential property policies the insurer gives written notice at least 120 days before the nonrenewal, cancellation or termination takes effect, and that the notice must include the reason. The numbered exceptions after it set other terms for particular cases, such as cancellation for nonpayment of premium. The reason itself is the insurer's to explain.

Sources

Where this page's facts come from.

Every technical statement above is drawn from one of these documents. Nothing on this page about 239 Exteriors goes beyond what the company itself states.

  1. Florida Legislature (Online Sunshine). The 2026 Florida Statutes, 627.7011, Homeowners' policies; offer of replacement cost coverage and law and ordinance coverage, 627.7011(5) and (6)
  2. Florida Legislature (Online Sunshine). The 2026 Florida Statutes, 627.4133, Notice of cancellation, nonrenewal, or renewal premium, 627.4133(2)(b)
  3. Florida Department of Financial Services, Division of Consumer Services. Division of Consumer Services, consumer information and insurance assistance line, as read 2026-09-14

Page reviewed September 27, 2026. Florida statutes are quoted from the 2026 Florida Statutes; every image on this page is a labeled concept illustration, not a photograph of a completed job.

Keep reading

Where to go next.

Answers

Are roof stains permanent?

Whether roof stains are permanent depends on the mark: growth can be lightened or removed and may return, efflorescence usually clears with rain, worn tile color stays.

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Soft wash

Roof Cleaning

Safe soft-wash cleaning that removes algae, mold and stains without damaging your roof.

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