Glossary
Seal failure
Seal failure defined through what an insulating glass unit's edge seal and desiccant are built to keep out, and what it means once that barrier gives way.
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A Naples homeowner who looks out on a morning of milky glass wants to know whether a window cleaner can clear it, or whether the fog says something about the windows themselves.
Short answer
No. Fog is not dirt, and which face of the glass it sits on decides what it is. On the outside face it is condensation that evaporates as the pane warms. On the room side it is moisture from the house. Between the panes of an insulated window it means the airtight seal has probably been broken, a question for the window maker or a glazier.
First, the face
Start by working out which face of the fogged pane the fog is on, because the window makers' own condensation section turns the whole answer on that. The PGT, CGI and WinDoor Care and Maintenance Instructions open it with a plain rule: "Water or frost on windows is condensation. It is formed when warm moist air comes in contact with cooler dry air." They go on to say that "the inside or outside of your window can sweat or fog because of temperature differentials."
An insulated window adds a third place for moisture to be: the sealed space between its two panes. Fog that clears when a hand is drawn across the glass from outside the house is on the outside face. Fog that clears when it is wiped from inside the room is on the room side. Fog that neither wipe touches is between the panes.
The same three places exist on every pane of a house, from a sliding door to a transom window over a door.
Outside
Fog on the outside face of a window is the same thing as dew on a lawn. The National Weather Service defines dew as "Moisture that has condensed on objects near the ground, whose temperatures have fallen below the dewpoint temperature." A pane is one of those objects. When its outer face sits cooler than the dew point of the air around it, moisture from that air settles on the glass as fog.
The weather service's glossary describes dew point as a measure of atmospheric moisture, and adds that "A higher dew point indicates more moisture present in the air."
Condensation, in the same glossary, is the process by which a vapor becomes a liquid or solid, "the opposite of evaporation." That is why outside fog reverses on its own. As the day warms the glass back above the dew point, the water evaporates. The fog was water, not dirt, so a cleaning neither causes it nor cures it, and wiping it away removes only water the air would have taken back.
Whether the heavy air of the Gulf coast also explains why a house's exterior surfaces get dirty is a different argument, taken up at whether Naples humidity is why exteriors get dirty.
Inside
Fog on the room side follows the same physics, with the house supplying the moisture. The care instructions put the cause plainly: "The moisture in the air causes condensation." They also make a seasonal point about the building itself: "During the hot humid summer, your house absorbs moisture."
The same section heads off the suspicion most people start with. In the makers' words: "Faulty windows do not cause condensation. Glass is usually the first place you notice condensation because glass surfaces have the lowest temperature of any surface in a house." That is PGT, CGI and WinDoor speaking about their own windows and the rooms they sit in. Read plainly, a fogged room-side pane is telling you about the air indoors before it tells you anything about the window.
The room side of the glass, and the humidity of the rooms behind it, sit outside an exterior cleaner's work. Window cleaning at 239 Exteriors is exterior window cleaning, and the line where that kind of job stops is drawn in what an exterior cleaner is not.
Between
Fog between the panes is the one case that involves the window itself, and it is the one case no cleaning of either face can reach. The care instructions are direct about it: "If you see condensation between the two layers of glass in an insulated window, the airtight seal has probably been broken, and the glass will need to be replaced."
The name for what that sentence describes is seal failure. Why a sealed unit clouds on the inside is its own subject, set out at why windows go cloudy between the panes. Whether a particular unit has failed, and what replaces it, is for the window maker or a glazier to say, not for anyone judging from the outside of the glass.
So the question in the title has three answers, one for each face. Outside fog needs no cleaning and clears with warmth. Room-side fog is about the moisture in the house. Fog between the panes is about the seal. What an exterior window cleaning removes is something else again: the dirt and buildup on the outside of the glass, which the National Glass Association says should be cleaned "as dirt and residue appear."
It comes down to two temperatures. The National Weather Service defines dew point as the temperature to which air must be cooled to reach saturation, and dew as moisture that condenses on objects whose temperatures have fallen below it. When the outer face of the glass is cooler than the dew point of the outdoor air, moisture settles on it. When the glass is warmer, it does not. A higher dew point means more moisture in the air.
Not according to the PGT, CGI and WinDoor care instructions. They say faulty windows do not cause condensation, that glass is usually the first place it is noticed because glass has the lowest temperature of any surface in a house, and that the moisture in the air causes it. The exception they name is condensation between the two layers of glass in an insulated window, which they say means the airtight seal has probably been broken.
Sources
Every technical statement above is drawn from one of these documents. Nothing on this page about 239 Exteriors goes beyond what the company itself states.
Page reviewed September 14, 2026. Florida statutes are quoted from the 2026 Florida Statutes; every image on this page is a labeled concept illustration, not a photograph of a completed job.
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Glossary
Seal failure defined through what an insulating glass unit's edge seal and desiccant are built to keep out, and what it means once that barrier gives way.
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