239 Exteriors

Glossary

Seal failure

The phrase turns up when fog or water shows between the two panes of an insulated window, in the one place no cloth on either face can reach.

Definition

Seal failure is the breakdown of the edge seal that keeps the airspace of an insulating glass unit dry. Cardinal Glass Industries calls the polyisobutylene sealant in its units the primary barrier against moisture ingress, with desiccants in the spacer to keep the space between the panes free of moisture.

The barrier

What the seal is built to keep out, in the maker's own words

Cardinal Glass Industries starts with the sealant: “As a sealant, PIB acts as a primary barrier, preventing moisture ingress and retains the gas fill, ensuring the unit's longevity and performance.” It then names what that barrier is for: “PIB is renowned for its exceptional resistance to moisture vapor transmission. This ensures that the space between the panes in an IGU remains dry, preventing fogging or condensation inside the unit.”

The unit around that sealant, in Cardinal's glossary, is “two or more panes of glass separated by a spacer and sealed around the edges to create an insulated airspace.” Cardinal adds that the spacer contains desiccants, which help to prevent moisture buildup between the panes and are “specifically designed to maintain a moisture-free environment between the glass panes.” Those are Cardinal's descriptions, written about insulating glass and its own units; how a particular window was built is its maker's to say.

The failure

Condensation between the layers, and the maker's word probably

PGT, CGI and WinDoor put the consequence in one sentence of their care instructions: “If you see condensation between the two layers of glass in an insulated window, the airtight seal has probably been broken, and the glass will need to be replaced.” The word probably is the maker's, and it matters, because fog inside a unit is not always a seal failure.

The reasoning follows from Cardinal's description. Once a seal lets moisture into an airspace the sealant and desiccant were built to keep dry, the fog is inside the unit, where no exterior cleaning reaches. Cardinal also names a separate cause, chemical fogging, produced within the unit by its own materials; how the two differ is taken up at why windows are cloudy between the panes.

Whose call

A replacement question, not a cleaning question

Diagnosing a particular unit and deciding whether its glass is replaced belong to the window's maker or a glazier. Whether fog is a cleaning problem at all is answered at whether foggy windows can be cleaned. The National Glass Association's caution points the other way: glazing materials, it writes, are not a sufficient barrier to keep cleaning agents out of the glazing pocket and away from the insulating glass unit seal. That is a risk from improper cleaning materials, not something a cleaning does for a seal, and it is covered at what the frame does not stop.

The term does not change with where the unit sits, whether in a door, a window at eye level or a clerestory high on a wall. Fog on the outside face of a pane is a different event: the window makers say the inside or outside of a window can sweat or fog because of temperature differentials, and the moisture measure behind that is the dew point.

FAQ

Questions about the term.

More questions are answered one per page in the answers.

Does a seal failure mean the whole window has to be replaced?

The PGT, CGI and WinDoor care instructions name the glass, not the whole window, saying the glass will need to be replaced once condensation appears between the layers. Whether a frame, sash or entire unit is involved in a given replacement is a question for the window's maker or a glazier who can see that installation, not a general rule.

Can a seal failure be repaired instead of replaced?

No source read for this page publishes a repair method for a broken insulating glass unit seal. Cardinal Glass describes what the sealant and desiccant are built to do while intact, and the PGT, CGI and WinDoor instruction moves straight from condensation between the panes to replacing the glass. Whether anything short of replacement applies to a given unit is a question for the window's maker or a glazier.

Sources

Where this page's facts come from.

Every technical statement above is drawn from one of these documents. Nothing on this page about 239 Exteriors goes beyond what the company itself states.

  1. Cardinal Glass Industries. Glossary: Insulating Glass (IG)
  2. Cardinal Glass Industries. Glossary: Polyisobutylene (PIB) Sealant
  3. Cardinal Glass Industries. Glossary: Desiccants
  4. PGT Industries, CGI Windows and WinDoor. Care and Maintenance Instructions (2024)
  5. National Glass Association. Glass Technical Paper FB01-00 (2023), Proper Procedures for Cleaning Architectural Glass Products
  6. Cardinal Glass Industries. Glossary: Double Pane Windows
  7. Cardinal Glass Industries. Glossary: Chemical Fogging

Page reviewed September 14, 2026. Florida statutes are quoted from the 2026 Florida Statutes; every image on this page is a labeled concept illustration, not a photograph of a completed job.

Keep reading

Where to go next.

Answers

Can window cleaning hurt the window seals?

The wrong chemistry can. NGA says glazing materials are not a sufficient barrier against cleaning agents reaching an insulating unit's seal at the glass edge.

Read it

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